Document preparation
We remove duplicates, confirm active versions and prepare readable text, titles and contents.
← Back to managed business categories04 / DOCUMENTS, ANSWERS AND MAINTENANCEManaged business knowledge bases.
Managed business knowledge bases.
Document organization and ongoing answers.
NUOWA organizes business information, builds the knowledge base and updates products, policies and FAQs. Supply new materials or business changes; we manage versions, sources, access and answer content.
Business uses
For businesses with frequent document changes and repeated questions that do not want to maintain a knowledge base themselves.
MANAGED SERVICE SCOPE
The work we do for you
Include the following tasks in your managed service list. NUOWA executes them; you provide requirements, necessary materials and approval of the results.
Product & policy knowledge
We import manuals, policies and FAQs by product, department or business topic.
Search & answers
We configure document search and questions, then test retrieval using employee queries.
Sources & verification
We show supporting files or passages and flag questions without sufficient evidence.
Access levels
We restrict visible material by role and test results under different identities.
Ongoing updates & corrections
We replace old sources, add answers and address staff feedback from new business materials.
SERVICE OPERATIONS
Service process
You provide requirements and necessary materials. NUOWA performs and checks the work shown in stages 01–04, then submits the results for your approval.
- 01
Receive and verify knowledge sources
Provide approved product, policy or business materials. NUOWA checks sources and identifies content owners.
- 02
Organize knowledge and maintain access
NUOWA structures and connects sources, manages authorized access and handles agreed document updates.
- 03
Check source-grounded answers
NUOWA checks evidence, citations and access boundaries and corrects errors or gaps. You do not need to debug the knowledge base.
- 04
Update knowledge and support answers
NUOWA maintains sources and retrieval settings and submits usable answers, update results and items needing approval.
RECURRING SERVICE OUTPUTS
Everyday work you can delegate
NUOWA can handle these tasks on an ongoing basis as part of your managed service list. You request the work and approve the results; volume and timing follow the selected plan capacity.
- 01Ongoing organization of product, policy and business information↗
- 02Document imports, updates and retirement↗
- 03FAQ, source and unanswered-question maintenance↗
- 04Access and retrieval-issue management↗
Nuowa.mediaMonthly, quarterly or annual service
Include this business category in your selected managed plan. Choose a term and capacity. NUOWA operates the tools and carries out the work; you approve requests and results.
Expand the service-term illustration
MANAGED SERVICE PLANS · CNYMonthly, quarterly or annual.
Monthly, quarterly or annual.
We handle the AI work.
Ask a question, make a request and approve the result. NUOWA selects the tools, produces the content, executes the work and maintains the systems. Plans differ by service capacity, across the business areas listed on this site.
Every plan includes request handling, execution, human review and revisions. Capacity, concurrent requests and operational follow-up differ by plan.
01 / Everyday support
Everyday support
For teams with a lighter workload in writing, images and office tasks
- Monthly
- ¥6,800per month
- Quarterly
- ¥19,000per quarter · 3 months
- Annual
- ¥68,000per year · 12 months
- Execution each month20 hours
- Active requests1 at a time
- Monthly work summary
02 / Business operationsRecommended
Business operations
For businesses with recurring content and workflow operations
- Monthly
- ¥12,800per month
- Quarterly
- ¥36,000per quarter · 3 months
- Annual
- ¥128,000per year · 12 months
- Execution each month50 hours
- Active requests2 at a time
- Weekly progress updates and monthly summary
03 / Full-service management
Full-service management
For ongoing content, systems and development across departments
- Monthly
- ¥25,800per month
- Quarterly
- ¥72,000per quarter · 3 months
- Annual
- ¥258,000per year · 12 months
- Execution each month110 hours
- Active requests3 at a time
- Weekly operational follow-up and monthly service report
All prices are service fees in Chinese yuan (CNY). Confirm the work, monthly capacity, response arrangements and payment terms before signing. Complex systems, on-site work and urgent support are quoted separately.
How capacity works
We estimate and record service hours and agree the schedule with you. Consultation, production, revisions, testing and maintenance use the included time. You do not need to manage AI tools.
Quarterly and annual arrangements
Quarterly and annual fees are prepaid. Capacity is allocated monthly and does not increase with the billing period. The annual fee equals 10 monthly fees and covers 12 months. Unused hours do not roll over automatically.
Additional work and third-party costs
We quote additional hours, extra concurrent requests and special tasks before starting; there are no automatic overage charges. Model usage, software subscriptions, cloud resources, advertising and asset licences are separate and require your approval before purchase.
SERVICE APPLICATION
Illustrative use case
This illustrates how outsourced work can be handled. It is not a client case study or a guarantee of results.
Product manuals change regularly, but support staff may still retrieve old guidance.
Supply the new version; we replace documents, update related answers and check sources, continuing with new questions.
Do we need to upload and maintain the knowledge ourselves?
No. Send usable documents and changes to us. We organize, import and check answers. Business owners still confirm product facts and policies.
How are updates and permissions included?
Document preparation, updates and access work use monthly service hours. The volume and timing of each batch are confirmed first. Migrations and external storage charges are stated separately.
Nuowa.mediaOutsource your recurring AI work
Tell us what you need done, the timing and available materials or tools. We carry out the work under a managed plan; you provide requirements and approve the results.
business@nuowa.media ↗
Click for the original image
Plans specify service capacity, concurrent tasks and the work covered. Work beyond the allowance requires an approved quote. Third-party subscriptions and API usage are charged separately.